ISO 9001:2015 and ISO 14001:2015
As another step in our journey of continuous improvement we are delighted to announce we are now proudly certified to ISO 9001:2015 Quality and ISO 14001:2015 Environmental Management Standards.
A Quality Management System is a systematic and process driven approach to managing the business.
What does this mean for the esp customer? It is proof that we will provide consistent; reliable and fit for purpose solutions. We will improve our customer / supplier relationship by responding proactively to customer feedback and ensure any issues are identified and resolved promptly. By design the standard ensures we continue to meet and exceed your expectations.
Click here to download our Quality Policy.
An Environmental Management System is a systematic and process driven approach to controlling the aspects of our business which have a significant impact on the environment.
What does this mean for the esp customer? It is reassurance for any of our customers who take an active interest in environmental performance that they are working with a company which promotes a shared environmental ethos. It is proof we are a forward thinking, environmentally aware organisation that fulfils its corporate social responsibility.
Click here to download our Environmental Policy.
We are well aware that our customers are the driving force behind esp and as part of our ISO journey their feedback will help us to follow the path of continuous improvement and enhance the high quality service we always endeavour to offer.
CHSA Soft Tissue Standard
CHSA is the Cleaning and Hygiene Standards Association, one of its fundamental aims is to raise standards in the cleaning industry. Over the course of the last few years the soft tissue market practice of supplying unmarked packs of products (for the purpose of competing with brands in a very price competitive environment) has unfortunately allowed some suppliers to pass their products off as being more than they really are, for example, bulking up shorter length product to look the same as standard length products.
CHSA has taken the initiative to rid the marketplace of these products, and consequently this bad practice, with the introduction of the Manufacturing Standard Accreditation Scheme.
As founding member of the soft tissue scheme, esp are proud to ensure all products are fully labeled with accurate length, widths and sheet counts as appropriate. We guarantee that the product will meet the specifications on the label.
The Scheme is monitored by an Independent Inspector who makes visits to participating manufacturers to ensure compliance with the Scheme’s standards.
To identify companies that comply to the Scheme, keep an eye out for the approved Accreditation logo; it will look like the one on the right of the page. This gives you peace of mind that you are buying quality standards assured products from a reputable supplier. For further details click here to go through to the CHSA website.